FLIXUS Stick Pro
Shipping Policy
Last updated:
We ship FLIXUS Stick Pro devices and accessories worldwide. This Shipping Policy explains processing times, estimated delivery windows, shipping costs, and how order updates are provided.
1. Order Processing Time
Orders are usually processed within 1 to 3 business days, excluding weekends and public holidays. Once your order is processed and shipped, you will receive a confirmation email.
2. Estimated Delivery Time
- United States: 7–12 business days
- United Kingdom: 7–15 business days
- Europe: 10–18 business days
- Morocco & North Africa: 12–20 business days
- Rest of World: 15–25 business days
Delivery times are estimates only and may vary depending on destination, customs clearance, and carrier conditions.
3. Shipping Methods & Carriers
Orders may be shipped from international fulfillment centers using reliable logistics providers or local delivery partners, depending on the destination. Shipping methods may vary based on availability and region.
4. Shipping Costs
- Free Shipping: All orders qualify for free shipping worldwide.
- Standard Shipping: A flat shipping fee may apply for smaller orders depending on the destination and package weight.
Any shipping cost shown at checkout is the final shipping charge for your order unless otherwise stated.
5. Tracking & Notifications
When tracking is available, shipping updates and order notifications will be sent by email after dispatch. Please allow some time for tracking information to update after shipment.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import charges imposed by the destination country. These charges, if applicable, are the responsibility of the customer.
7. Lost or Delayed Packages
If your order is delayed beyond the estimated timeframe, please contact us and we will review the shipment status with the carrier. For packages confirmed as lost, we may offer a replacement or refund after verification.
8. Address Accuracy
Please make sure your shipping address is complete and accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.
9. Contact Us
If you have any questions about shipping, please contact us: