Frequently Asked Questions (FAQ)

FAQ (Frequently Asked Questions)

Welcome to our FAQ page. Here you’ll find answers to the most common questions about our services and products. If you can’t find the answer you’re looking for, please contact us.

The FLIXUS Stick Pro is a compact, plug-and-play device that transforms your TV into a smart entertainment hub. It provides seamless access to a wide range of movies, TV shows, live channels, and more in HD quality.

The FLIXUS Stick Pro is a compact, plug-and-play device that transforms your TV into a smart entertainment hub. It provides seamless access to a wide range of movies, TV shows, live channels, and more in HD quality.

Setting up the FLIXUS Stick Pro is easy:

  1. Plug the FLIXUS Stick Pro into an available HDMI port on your TV.
  2. Connect the USB power cable to the stick and a power source.
  3. Switch your TV to the corresponding HDMI input.
  4. Follow the on-screen instructions to complete the setup.

Yes, the FLIXUS Stick Pro is compatible with any TV that has an HDMI input. It also requires a USB port or an external power source to power the device.

Yes, the FLIXUS Stick Pro is travel-friendly. You can use it anywhere with a stable Wi-Fi connection and a TV with an available HDMI port.

Yes, you can use the FLIXUS Stick Pro to watch on your phone, but there is a condition. You can only watch on one device at a time. If you wish to watch on multiple devices simultaneously, please contact us to purchase an additional connection.

How to Download and Set Up the FLIXUS TV Player App on Your Phone:

  1. Download the FLIXUS TV Player App:

  2. Install the App:

    • Follow the installation instructions provided on the download page.
  3. Log In:

    • Use the same login credentials that came with your FLIXUS Stick Pro to log in to the app.
  4. Start Streaming:

    • Once logged in, you can start streaming all your favorite content right from your phone.

Additional Information:

  • Simultaneous Use:

    • You can only use the FLIXUS Stick Pro on one device at a time. For additional connections, please contact our support team at [email protected].
  • Troubleshooting:

    • If you experience any issues with the app, you can contact our support team. We are here to help you resolve any problems and ensure a smooth streaming experience.
  • Internet Connection:

    • A stable internet connection is required to stream content on the FLIXUS TV Player app. We recommend using a Wi-Fi connection for the best streaming experience.
  • Yes, FLIXUS Stick Pro can be used with iOS devices through alternative IPTV apps. Here’s how:

    • Recommended iOS Apps: For iOS users, we recommend using apps like GSE SMART IPTV, IPTV Smarters Player, rIPTV, or IP Television – IPTV M3U, which are available on the App Store.
    • Set Up Instructions:
      1. Download one of the recommended IPTV apps from the App Store.
      2. Open the app and go to the section where you can add an M3U playlist.
      3. Enter the M3U playlist URL provided with your FLIXUS Stick Pro subscription.
      4. Use your FLIXUS Stick Pro login credentials to access the content.
    • Single Device Usage: Remember, you can only use one device at a time with your FLIXUS subscription. Watching on multiple devices simultaneously requires additional connections, which can be arranged by contacting our support team.

    If you need further assistance, please contact our support team at [email protected].

FLIXUS Stick Pro offers a comprehensive range of channels from all around the world, providing you with extensive viewing options. You have the flexibility to choose channels from specific countries or regions according to your preference. Whether you want to enjoy channels exclusively from the USA, UK, or any other country, FLIXUS Stick Pro can cater to your needs. Please feel free to contact our customer support to customize your channel selection and ensure you get the best possible viewing experience tailored to your interests.

The FLIXUS Stick Pro provides access to a diverse range of content, including live TV channels, movies, TV shows, and on-demand video. It comes pre-configured with a one-year subscription to our extensive content library.

We update our movie and TV show library every week to ensure you have access to the latest content.

The FLIXUS Stick Pro comes with a one-year subscription to our content service, offering access to live channels, movies, and TV shows. After the first year, you can renew your subscription to continue enjoying our services.

Yes, you can subscribe to our service even if you already have a TV stick. Please contact us via email : [email protected] or WhatsApp for further assistance in setting up your subscription.

If you’re experiencing issues with your FLIXUS Stick Pro, try the following troubleshooting steps:

  • Ensure the device is properly connected to the TV and power source.
  • Check your Wi-Fi connection.
  • Restart the device by unplugging it and plugging it back in.
  • Contact our customer support if the issue persists.

Yes, the FLIXUS Stick Pro comes with a one-year warranty. If you encounter any issues, please contact our customer support team for assistance.

If you’re experiencing buffering, please check your internet connection using the Speed Check app on your smartphone. Ensure your connection is stable for the best streaming experience.

This issue may occur if your internet provider is throttling or blocking your connection. Many internet service providers in the UK, USA, and sometimes in other countries, have this issue. The only solution for this is to use a VPN. Fortunately, buffering issues are rare with our service. If you do encounter this problem, we offer a free premium VPN and will assist you in installing and setting it up, which takes about 10 to 15 minutes.

Yes, the FLIXUS Stick Pro includes program recording capabilities. You can easily record your favorite shows and movies for later viewing.

The FLIXUS Stick Pro supports multiple languages, allowing you to personalize your viewing experience. You can select your preferred language during the setup process.

For any questions or assistance, you can reach our customer support team via:

Yes, we offer free and quick shipping for all orders. Your FLIXUS Stick Pro will be delivered securely and on time.

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